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I purchased my car from DriveTime and was excited when they suggested I get the extended warranty through Averex. Three months after I purchased my car, which is an Infinity, the axil arm broke.

I called Averex and they suggest I carry my car to Pep Boys. I had the car towed to Pep Boy and of course they could not fix the problem, so they had it towed to Brian's Tires. I asked Averex about a rental and they told me they would pay up to $25 for rental reimbursement. I didn't get the rental because my far was fixed so quickly.

Less than two month later, I 'm riding down the road and my axil arm breaks again. I call Averex and was put on hold for about 20 minutes. I called DriveTime....no help from them either. I finally Brian's Tires and they sent me a wrecker.

My biggest complaint is my car was down from the 16 to the 22. I had a rent a car to get around. I forwarded my rental receipt to Arerex and was only reimbursed for 3 day. When I spoke to one of the managers, I stated it only too 3 days for the shop to repair my car.

But the shop could not find the part and he had to reach out to Averex who sent the part to the shop. I have called around to find another extended warranty company and I plan to change. If Averex will loss a customer for $125 then there's something wrong with their company.

I refuse to pay my hard earned money to this b.s. company.

Reason of review: Problems with payment.

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I am looking to move as well. I am frustrated with them.

I had no choice when I bought the car with drive time because myself credit was new. I HATE DRIVETIME. I don't even want to look at their ads or anything to do with them. They suck!

They take your money but won't help when you need it. DON'T GO TO DRIVE TIME, GO ELSEWHERE

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